Not able to create sanbox account and create a app

rajenthk
New Community Member

Hi Team,

I found this error:

 
Something went wrong getting your credentials. Try again.
If you wish to report this error please include the following error id: 156a0520c27d7

Upgrade your account to a business account before generating your live Braintree SDK access token.
If you wish to report this error please include the following error id: 156a0520c27d7

 

when creating app/accounts for buyer/sellers.

Team please have a look and let me know what is the error and how to fix it.

 

Thank,

Rajendra

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1 REPLY 1

MTS_Justin
Moderator
Moderator
Hello,

We experienced a short impact to our sandbox environment earlier today which may have impacted your ability to create new sandbox accounts.

Please try again now and use a unique email address for the account which has not been used within the sandbox account before.

Apologies for any inconvenience.

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