No Apps or sandbox accounts

StudiFH
Contributor
Contributor

I was working yesterday on setting up a paypal App in sandbox mode as a Plattform to handle multiseller. When I logged in none of my Apps or Sandbox accounts is shown. Neither can I create any Apps or sandbox accounts. And on whatever I click I get "Something went wrong getting your credentials. Try again. If you wish to report this error please include the following error id". How can I fix this? Thanks in advance.

 

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4 REPLIES 4

MTS_Justin
Moderator
Moderator
Hello,

Thanks for taking the time to report this issue.

We're already aware and actively investigating the cause.

I'll update this thread once the issue has been resolved.

Apologies for any inconvenience.

Thanks !

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faizan712
Contributor
Contributor

@StudiFH  It worked for me now.

I was trying to solve this assuming I did something wrong for 3 hrs.

Then I gave up and found this problem. 

Now I tried to create a dummy personal account & it worked. 
Also, the two default dummy account provided by Paypal appeared after that.

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StudiFH
Contributor
Contributor

now i can create sandbox accounts but still i cant create a new app

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MTS_Justin
Moderator
Moderator
Hello,

This issue should now be resolved.

Apologies for any inconvenience caused.

If you experience this issue in the future, please create a new post / thread.

Thanks !

Was my post helpful? If so, please give me a kudos!
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