Need help enabling the require billing address option

mihair
Contributor
Contributor

Hi,  I need the "require billing address" option to be enabled on my sandbox account to process transactions. My account id is 6XGTKMX8STZGS.

Thank you.

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1 REPLY 1

MTS_Jennifer
Moderator
Moderator

Hello,

Thank you for posting to the Merchant Technical Support Community.

I have verified that the sandbox account payer id provided is enabled for Billing Address Collection.

Do you have another Sandbox account that needs to have this enabled?

Note : This functionality can be enabled on sandbox accounts without prior review, but within our production environment this functionality does have to be requested and a review process occurs to determine if your account is eligible.

Thank you,

Jennifer

PayPal

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