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NOT_AUTHORIZED when voiding an authorization request

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jawnflip
Contributor
Posted on

I am having the similar issue with: https://www.paypal-community.com/t5/Sandbox-Environment/quot-Authorization-failed-due-to-insufficien...

 

On both sandbox and production I cannot void an authorized payment created by me. I however can capture the payment on both sandbox and live.

 

On Sandbox:

Post request to https://api.paypal.com/v2/payments/authorizations/2DL30663U9410083N/void

Response:

{"name":"NOT_AUTHORIZED","message":"Authorization failed due to insufficient permissions.","debug_id":"536fa203c050a","details":[{"issue":"PERMISSION_DENIED","field":"authorization_id","value":"2DL30663U9410083N","description":"You do not have permission to access or perform operations on this resource.","location":"path"}],"links":[{"href":"https://developer.paypal.com/docs/api/payments/v2/#error-PERMISSION_DENIED","rel":"information_link"}]}

 

On Live:

Post request to https://api.paypal.com/v2/payments/authorizations/4C678288GM126181D/void

Response:

{"name":"NOT_AUTHORIZED","message":"Authorization failed due to insufficient permissions.","debug_id":"6df7f6368a399","details":[{"issue":"PERMISSION_DENIED","field":"authorization_id","value":"4C678288GM126181D","description":"You do not have permission to access or perform operations on this resource.","location":"path"}],"links":[{"href":"https://developer.paypal.com/docs/api/payments/v2/#error-PERMISSION_DENIED","rel":"information_link"}]}

 

Any solutions?

It's possible I may need some additional permissions in my account?

 

Thanks

1 REPLY 1

NOT_AUTHORIZED when voiding an authorization request

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MTS_Jennifer
Moderator

Hello,

Thank you for posting to the PayPal Merchant Technical Support Community.

Usually you get a NOT_AUTHORIZED for the following reasons:

  • You processed the authorization in a different PayPal Account than you processed the void call
  • You are using a 3rd Party API call and you have not granted permissions to your App to perform a void call
  • You are pointed to Sandbox for the authorization and live for the void request

Thank you,

Jennifer

PayPal

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