Login credential error on automatic generated button

[tbdultramag]

Hello everyone, 

I trying to integrate a Paypal payment in my website, built with WordPress using Elementor. Thanks to Paypal's features, I have generated smart buttons for my e-shop. Then I embedded the HTML code and the buttons are correctly displayed.

The fact is that I am having an issue in the login process, because once I enter my credentials, it returns the error "Some of your info isn't correct. Please try again later".

Does anyone have had same issue? or has anyone solved this issue yet?

Thank you for your time 

[MTS_Justin]

Hello,

"Some of your info isn't correct. Please try again later"

Check the URL shown on the address bar of your browser, as most likely you have created a button within our sandbox environment and when you click on it, you're being directed to our sandbox testing site where you need to login with the account credentials of a sandbox account. The URL will start with - https://www.sandbox.paypal.com" if you have reached our sandbox testing environment.

You cannot use a "live" / "production" environment account to login to our sandbox environment, you must use a sandbox testing account, either a "personal" or "business" sandbox account.

Our sandbox testing guide can be reviewed here : https://developer.paypal.com/tools/sandbox

Thanks !