Internal Server Error

ibl
Contributor
Contributor

Been getting this error tonight on both my browsers. Cleared my cache and cookies and restarted the computer. 

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

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1 REPLY 1

MTS_Jennifer
Moderator
Moderator

Hello,

Thank you for posting to the PayPal Merchant Technical Support Community.

Internal Server errors can be caused by different things:

  • Issue with the code that is being passed in (Check your request to make sure that there are not anything that hasn't been closed)
  • You are using a G5 Root Certificate (We are removing support for this type of Certificate)
  • We sometimes have maintenance windows that cause Internal Server errors (Try your transaction again)

Thank you,

Jennifer

PayPal

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