Integrated PayPal checkout but not able to Pay if i switch from sandbox to Live app???

DeepakRaj
Contributor
Contributor

Hey PayPal Team, I integrated PayPal checkout in our site to get payments in US dollars but if I switch my account from sandbox to live with updating all API key and secret it's not accepting payments instead, I am getting the message as "We aren't able to process your payment using your PayPal account at this time. Please go back to the merchant and try using a different payment method.

 

I have followed all steps from API checkout documentations and also tried searching other articles but I didn't get anything helpful. Is there are any other things/permissions that we need to change in our setting.

 

Please do the needful as soon as possible.   

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1 REPLY 1

MTS_Justin
Moderator
Moderator
Hello,

For production-based issues, please submit a support ticket via our support portal at https://www.paypal.com/mts

This forum is only for issue relating to our sandbox / developer environment.

Thanks !

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