IPN listener getting status other than VERIFIED or INVALID

Paul-S
Contributor
Contributor

This problem has been raised in the past but with no clear solution. In the last few days, four out of 5 requests have returned a status which is an HTML document, not VERIFIED or INVALID. This has never happened for me before. The other details are:
Transaction Type:web_accept
Payment Type: instant
Payment Status: Completed
Pending Reason:
Payment Date: 11:16:43 Nov 15, 2019 PST

Street Address:
City:
State:
Zip Code:
Country:
Address Status:
Payer Status: verified
Notify Version: 3.9

 

The transaction has worked and the money has been collected. I am trying a solution which says: if the status starts with <!DOCTYPE html> then treat it as VERIFIED, but this isn't satisfactory. Not Sandbox Environment, but live usage.

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1 ACCEPTED SOLUTION

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MTS_Justin
Moderator
Moderator
Hello,

This issue was resolved on the 25th November 2019.

Apologies for any inconvenience caused.

Thanks !

Was my post helpful? If so, please give me a kudos!

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2 REPLIES 2

MTS_Justin
Moderator
Moderator
Hello,

We're aware of this issue and our developers have already been engaged to investigate.

Once they have reported that the issue has been resolved, I'll update this thread.

Apologies for any inconvenience.

Thanks !

Was my post helpful? If so, please give me a kudos!
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Solved

MTS_Justin
Moderator
Moderator
Hello,

This issue was resolved on the 25th November 2019.

Apologies for any inconvenience caused.

Thanks !

Was my post helpful? If so, please give me a kudos!
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