I can not confirm my email on sandbox?

zibox
Contributor
Contributor

I can not confirm my email on sandbox?

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4 REPLIES 4

MTS_Justin
Moderator
Moderator
Hello,

Check the "notifications" section of your developer account, you should see all email communication from our sandbox environment there.

If the issue persists, review the thread pinned to the top of this forum "how to report a sandbox issue" and share the merchant id from your sandbox account for further review.

Thanks !

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zibox
Contributor
Contributor

No notification in this place, my Merchant ID:YPL4YFV8FRUZE

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MTS_Justin
Moderator
Moderator
Hello,

Thanks for sharing the merchant id for your sandbox account.

I've manually confirmed the email address and verified the account.

Thanks !

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zibox
Contributor
Contributor

thank you so much, my problem solved

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