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Forgot to change to production mode while it was in test mode

New Community Member

Forgot to change to production mode while it was in test mode

Hi! I have a little issue right now. I forgot to change my email into production mode. The site went live in a sandbox account and some payments were made through that sandbox account. I was wondering if it would send through if payments was made to the sandbox account. If it were what would I do?

it's from a wordpress website with gravity forms integrated with paypal btw.

1 REPLY 1
Moderator

Re: Forgot to change to production mode while it was in test mode

Hello there,
I am afraid that will not be possible.
If you went live while the integration ran against the sandbox, the payments are lost and I would urge you to not send out goods but to contact the buyers instead and to do a transaction ones more after you resolved the error.
Regards,
Stefan