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Errors creating new sandbox account, errors creating facilitator and buyer accounts

New Community Member

Errors creating new sandbox account, errors creating facilitator and buyer accounts

I created a new account so that I can access developer documentation. When testing purchases using this account, the credit cards I've generated are declined. Looking at the accounts section of the developer dashboard:

  • the default facilitator account has status "error"
  • the default buyer account has status "error"
  • I have linked my sandbox account to my developer account. However, there are no notifications to confirm the email, and if I attempt to send a notification to confirm the email, no new notifications are shown in the developer dashboard
  • Any new account I create from the developer dashboard results in status "error"