Error creating sandbox , can not delete

ChrisInNC
Contributor
Contributor

My merchant account id is <removed>.  I am trying to create a sandbox account but I am basically stuck.  My -buyer email address shows as complete, but the -facilitator address shows as error and I can not delete it. The ... actions does not give me the option to delete and I can not get the Delete button to be enabled (can not click on the checkbox).  I do not know what the error is and I do not see any way to edit to allow me to fix it or avoid it  again if I had a way to recreate the sandbox.  

 

Please help!

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