ERROR 10548 - The merchant's account is not able to process transactions

[sunithra]

I'm Getting the error code 10548 with merchant's account is not able to process transactions. I have set up everything perfect in my sandbox. Still I'm getting this error. 

Any solution/suggestions would be appreciated.

[MTS_Justin]

Hi @SamKanj

I've attempted to lookup that account within our sandbox environment, however no accounts are found under that email address.

Please login to PayPal Developer (https://developer.paypal.com) then click on "Accounts" under the "Sandbox" column to view the sandbox accounts registered to your developer account.

[bindas]

I'm Getting the error code 10548 with merchant's account is not able to process transactions. I have set up everything perfect in my sandbox. Still I'm getting this error. 

Any solution/suggestions would be appreciated.

[bindas]

Any solution/suggestions would be appreciated.

[waheedanwar]

Hello Justin,

I am getting the same error can you please fix that?

My sandbox email address is: wanwar-facilitator at nexgeninc dot com and developer email is: wanwar at nexgeninc dot com

If you add Payment pro to my sand box account it will fix that.

Thanks

Wheed

[BigTurkey]

I got the same issue, can you please assist:

sandbox account email is merchant at dcm dot com

here is the response i get:

<?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:SOAP-ENC="http://schemas.xmlsoap.org/soap/encoding/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xs="http://www.w3.org/2001/XMLSchema" xmlns:cc="urn:ebay:apis:CoreComponentTypes" xmlns:wsu="http://schemas.xmlsoap.org/ws/2002/07/utility" xmlns:saml="urn:oasis:names:tc:SAML:1.0:assertion" xmlns:ds="http://www.w3.org/2000/09/xmldsig#" xmlns:wsse="http://schemas.xmlsoap.org/ws/2002/12/secext" xmlns:ed="urn:ebay:apis:EnhancedDataTypes" xmlns:ebl="urn:ebay:apis:eBLBaseComponents" xmlns:ns="urn:ebay:api:PayPalAPI">
<SOAP-ENV:Header>
<Security xmlns="http://schemas.xmlsoap.org/ws/2002/12/secext" xsi:type="wsse:SecurityType"/>
<RequesterCredentials xmlns="urn:ebay:api:PayPalAPI" xsi:type="ebl:CustomSecurityHeaderType">
<Credentials xmlns="urn:ebay:apis:eBLBaseComponents" xsi:type="ebl:UserIdPasswordType">
<Username xsi:type="xs:string"/>
<Password xsi:type="xs:string"/>
<Signature xsi:type="xs:string"/>
<Subject xsi:type="xs:string"/>
</Credentials>
</RequesterCredentials>
</SOAP-ENV:Header>
<SOAP-ENV:Body id="_0">
<DoDirectPaymentResponse xmlns="urn:ebay:api:PayPalAPI">
<Timestamp xmlns="urn:ebay:apis:eBLBaseComponents">2018-02-28T01:21:26Z</Timestamp>
<Ack xmlns="urn:ebay:apis:eBLBaseComponents">Failure</Ack>
<CorrelationID xmlns="urn:ebay:apis:eBLBaseComponents">fd17629fac02d</CorrelationID>
<Errors xmlns="urn:ebay:apis:eBLBaseComponents" xsi:type="ebl:ErrorType">
<ShortMessage xsi:type="xs:string">Invalid Configuration</ShortMessage>
<LongMessage xsi:type="xs:string">This transaction cannot be processed. The merchant's account is not able to process transactions.</LongMessage>
<ErrorCode xsi:type="xs:token">10548</ErrorCode>
<SeverityCode xmlns="urn:ebay:apis:eBLBaseComponents">Error</SeverityCode>
</Errors>
<Version xmlns="urn:ebay:apis:eBLBaseComponents">204.0</Version>
<Build xmlns="urn:ebay:apis:eBLBaseComponents">39206242</Build>
<Amount xsi:type="cc:BasicAmountType" currencyID="USD">320.00</Amount>
</DoDirectPaymentResponse>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>

[leadingdots]

my sandbox account is ajay.ldots (at) gmail.com , I am getting following error message. I have upgraded my account to pro. Can you please let me know what could be the issue.

[L_ERRORCODE0] => 10548
[L_SHORTMESSAGE0] => Invalid Configuration
[L_LONGMESSAGE0] => This transaction cannot be processed. The merchant's account is not able to process transactions.
[L_SEVERITYCODE0] => Error
[AMT] => 10.00
[CURRENCYCODE] => GBP

[neutronron]

We're getting the same error

Email ID: paypal-testing(at)linvio(dot)com

We're using the direct payments API and also need reference transactions enabled.

Thanks!

[salmantahir]

Hi Justin,

I am currently facing the same issue. My account type is already set to business.

Please provide me the resolution for this problem.

Thank You!

.

[Jasonkerner]

Is there an issue with the business pro sandbox accounts still? I’ve made my merchant sandbox a Pro one and the first request goes through fine and gives me a successful response but ones after that give me the 10548 error. If I create a new account, it works once again and then the same problem

[MTS_Justin]

This is still a known issue - We're currently targeting a mid-december timeframe for resolving

Apologies for any inconvenience

[softdaniel]

Hi, 

I have got same error and I have read the post above carefully. 

So don't you have any solutions yet? 

And this issue is only applied to the sandbox accounts created recently?