Developer - Sandbox repeatedly asks for credit / debit card, filling it in does nothing

mitchellcarey
New Community Member

I'm at a loss here, I have created a new account, tried going through the checkout process in incognito, nothing seems to work

 

 

It was working before, nothing has changed, even tried creating new accounts but every time I log in to sandbox it redirects me to add a card, i input the info and it appears to just refresh the page, no errors thrown, no cards added. I'm unable to test whether or not the paypal works

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3 REPLIES 3

MTS_Justin
Moderator
Moderator
Hello, We're aware of this issue and have requested our developers to start an investigation into the issue. I'll pin this thread to the top of this forum and will update the thread once I'm made aware the issue has been resolved. I cannot share any timeframe for the expected resolution of this issue. Apologies for any inconvenience caused.

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ncom_dev_team
Contributor
Contributor
I see the Developer - Sandbox now working again. thanks
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MTS_Justin
Moderator
Moderator
Hello, The issue has now been resolved. Apologies for any inconvenience.

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