kaywdv
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Posted on
Jul-13-2021
12:08 PM
Hi,
I have a problem to create Sandbox Test Personal Account with US and keep getting the error message like "Something went wrong. The sandbox account could not be created. Please try again. If you wish to report this error please include the following error id: d1118abd9ac24" . If I tried to make new test Personal account with Canada or new Business account with US, it works. It happens only when I try to create a Personal account with US.
Does anyone know why it happens?
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MTS_Justin
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Jul-14-2021
07:10 AM
Hello,
Thanks for taking the time to report this issue.
We're aware and an investigation has begun into the cause. Once a solution has been found, I'll post in this thread pinned to the top of this forum.
https://www.paypal-community.com/t5/Sandbox-Environment/Sandbox-test-accounts-could-not-be-created/m...
Apologies for any inconvenience.
Thanks !
Was my post helpful? If so, please give me a kudos!
Thanks for taking the time to report this issue.
We're aware and an investigation has begun into the cause. Once a solution has been found, I'll post in this thread pinned to the top of this forum.
https://www.paypal-community.com/t5/Sandbox-Environment/Sandbox-test-accounts-could-not-be-created/m...
Apologies for any inconvenience.
Thanks !
Was my post helpful? If so, please give me a kudos!
1 REPLY 1
MTS_Justin
Moderator
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Jul-14-2021
07:10 AM
Hello,
Thanks for taking the time to report this issue.
We're aware and an investigation has begun into the cause. Once a solution has been found, I'll post in this thread pinned to the top of this forum.
https://www.paypal-community.com/t5/Sandbox-Environment/Sandbox-test-accounts-could-not-be-created/m...
Apologies for any inconvenience.
Thanks !
Was my post helpful? If so, please give me a kudos!
Thanks for taking the time to report this issue.
We're aware and an investigation has begun into the cause. Once a solution has been found, I'll post in this thread pinned to the top of this forum.
https://www.paypal-community.com/t5/Sandbox-Environment/Sandbox-test-accounts-could-not-be-created/m...
Apologies for any inconvenience.
Thanks !
Was my post helpful? If so, please give me a kudos!
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