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Confirm email address

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Dewde
Contributor
Posted on

I use the same email address to log in the sandbox business account as I do on the live business account.

But on the sandbox account I can't confirm the email (which is already confirmed on live).

I mean I click Confirm in the Business dashboard but the email is never sent. And no notifications found at https://developer.paypal.com/developer/notifications

So because of this (probably) I can't activate a test subscription and complete my integration (getting a code 400 contingency DECLINED_INSTRUMENT)

" Sorry, we couldn't set up your subscription using the payment method you selected. Please try another payment method. "

 

Please confirm my address manually.

@MTS_Justin 

Thanks.

 

3 screens3 screens

 

Screenshot_5.jpg

 

2 REPLIES 2

Confirm email address

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Dewde
Contributor

Payer ID: XVF856KC569XC

Merchant ID: VKYVTKH6DWXJJ

Confirm email address

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MTS_Justin
Moderator
Hello,

Thanks for sharing the merchant id from your sandbox account.

I've manually confirmed the email address on the sandbox account as requested.

Thanks !

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