Client-side express checkout on sandbox error

[tonymathewt]

I am following exactly what has been demo'd here: 

https://developer.paypal.com/demo/checkout/#/pattern/client

It was working fine but for a couple of hours yesterday it was erroring out. The approximate time I spotted was 11:30 to 13:30 (IST, +5:30). The above demo was having the same issue. The error I get looking at the browser console: "https://www.sandbox.paypal.com/webapps/hermes/api/payment/PAY-8H380072UH589672JLIJHVXI/execute 400 (Bad Request)" . Looked at your status page here: https://www.paypal-status.com/api/sandbox, everything was in green, shows no problem. Am I following the wrong thing?

[MTS_Justin · Accepted solution]

Hi @tonymathewt

There was an issue with Express Checkout in our sandbox environment which has since been resolved.

Please submit a new transaction request and if you experience the same issue, can you share either the debugid / correlation id or your sandbox client id so I can check the request / response ?

[tonymathewt]

Thanks for confirming that. Do I still need to raise a new request if it was a known issue? I thought the status page (https://www.paypal-status.com/api/sandbox) would be helpful at times like these. I wouldn't have raised it if it was shown there.

[MTS_Justin]

No need to raise a new request as the issue is already resolved.

The status page only shows major impacts to products / services. My understanding is that this issue was resolved quickly and therefore a notification wasn't required.

Apologies for any inconvenience it may have caused you.

[walinns]

Hi,

I am facing the same issue.

{
"name": "PERMISSION_DENIED",
"message": "No permission for the requested operation",
"information_link": "https://developer.paypal.com/docs/api/payments/#errors",
"debug_id": "c9d7dbc92f561"
}

Can you guide me on this.

I have generated new api key and secret key. AFter that also, its showing same error.

Thanks in advance.

[MTS_Justin]

Hello,

This is a separate issue and it also should now be resolved. If necessary, create a new REST application and re-submit your request. If the issue persists with a new REST application, please share the debug id returned in the API response so I can review the request.