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Client-side express checkout on sandbox error

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Client-side express checkout on sandbox error

I am following exactly what has been demo'd here: 

https://developer.paypal.com/demo/checkout/#/pattern/client

 

It was working fine but for a couple of hours yesterday it was erroring out. The approximate time I spotted was 11:30 to 13:30 (IST, +5:30). The above demo was having the same issue. The error I get looking at the browser console: "https://www.sandbox.paypal.com/webapps/hermes/api/payment/PAY-8H380072UH589672JLIJHVXI/execute 400 (Bad Request)" . Looked at your status page here: https://www.paypal-status.com/api/sandbox, everything was in green, shows no problem. Am I following the wrong thing?

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Moderator

Re: Client-side express checkout on sandbox error

Hi @tonymathewt

There was an issue with Express Checkout in our sandbox environment which has since been resolved.

Please submit a new transaction request and if you experience the same issue, can you share either the debugid / correlation id or your sandbox client id so I can check the request / response ?

Was my post helpful? If so, please give me a kudos!
3 REPLIES
Moderator

Re: Client-side express checkout on sandbox error

Hi @tonymathewt

There was an issue with Express Checkout in our sandbox environment which has since been resolved.

Please submit a new transaction request and if you experience the same issue, can you share either the debugid / correlation id or your sandbox client id so I can check the request / response ?

Was my post helpful? If so, please give me a kudos!
Member

Re: Client-side express checkout on sandbox error

Thanks for confirming that. Do I still need to raise a new request if it was a known issue? I thought the status page (https://www.paypal-status.com/api/sandbox) would be helpful at times like these. I wouldn't have raised it if it was shown there.

Moderator

Re: Client-side express checkout on sandbox error

No need to raise a new request as the issue is already resolved.

The status page only shows major impacts to products / services. My understanding is that this issue was resolved quickly and therefore a notification wasn't required.

Apologies for any inconvenience it may have caused you.

Was my post helpful? If so, please give me a kudos!