Cannot delete this Sandbox account. Failed to close account. Debug ID 301be8e27511c.

[gatorx]

Cuando intento borrar una cuenta que he creado en Sandbox test accounts, me aparece el error de "Cannot delete this Sandbox account. Failed to close account. Debug ID: 301be8e27511c.". No sé que hacer, quiero borrarla.

[MTS_Jennifer]

Hello @gatorx,

Thank you for posting to the Sandbox Community. If you are certain that the sandbox accounts are not currently being used as your default Facilitator account, we can close them for you. If you provide the merchant id for both sandbox accounts, we will close the accounts, which removes them from your dashboard.

This is how you can get the merchant ids:

• Log into the developer dashboard at https://developer.paypal.com
• Click on Sandbox Accounts
• Click the three dots next to the sandbox account
• Click view/edit profile
• The Alpha Numeric Account ID should be listed

Thank you,

Jennifer

MTS

PayPal