cancel
Showing results for 
Search instead for 
Did you mean: 

Can't get sandbox webhooks in the last 3 days

New Community Member

Can't get sandbox webhooks in the last 3 days

Hi there,

 

We are not able to get any webhook events in the last 3 days in our sandbox environment. No webhook events are listed in Sandbox >Webhook Events page either.

 

Can you take a look? We are on staging and have been keeping this due to webook issues to go in production.

 

Oytun

3 REPLIES
Moderator

Re: Can't get sandbox webhooks in the last 3 days

Hello,

Please let me know by reply if this is still an issue.

Apologies for the delay in responding to you.

Was my post helpful? If so, please give me a kudos!
New Community Member

Re: Can't get sandbox webhooks in the last 3 days

I have been experiencing the same issue. Specifically, I have not been getting the "PAYMENT.SALE.COMPLETED" webhook event in sandbox upon creating a new Agreement/Subscription. Also webhook events are not being updated at all in the sandbox dashboard. The last event recorded was on the 16th.

Moderator

Re: Can't get sandbox webhooks in the last 3 days

Hello,

We experienced an issue with webhooks in the sandbox environment recently and the issue was only resolved on the 23rd November.

Please try again today and let me know if the issue persists.

Was my post helpful? If so, please give me a kudos!