Can't duplicate sandbox account, added password but still says password is required

[wysdev]

In my list of Sandbox Accounts I have a number of them I'd like to duplicate using the Duplicate Account option in the Manage Accounts column.

In the dialog that comes up, a unique email is specified and it requests a password 8-20 characters long. I've supplied one that meets the criteria but it gives a "Password is required" error no matter what I try. I've used letters only, alphanumeric, alphanumeric+symbols, etc. All between 8 and 20 characters but nothing works.

Anyone know why this is happening and how to get accounts duplicated?

[MTS_Justin]

Hello,

Thanks for taking the time to report this issue.

I've been able to re-produce the issue and have raised it internally with our developer team.

Once the issue has been resolved, I'll provide an update within this thread.

Apologies for any inconvenience.

Thanks !

[wysdev]

Thanks! Looking forward to hearing back from you on this. 🙂

[MTS_Justin]

Hello,

No problem - Once it's resolved, I'll post back here so you're aware.

Apologies.

Thanks !

[MTS_Justin]

Hello,

I've re-tested this issue today and I'm now able to duplicate an account, specify a new password for the new account and the account is created successfully.

Apologies for any inconvenience caused.

Thanks !