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Trying to test PayPal payments setup in Woocommerce. As I understand it, tell me if I'm wrong, I create a Sandbox acct and then when I choose to pay with PayPal, I enter the sandbox credentials to login and finish payment. Problem is I can't login with Sandbox acct at all, I get an error message.
Unfortunately that isn't it. Forget making transaction.....I can't even login! Create the account, use password 'helloworld', it doesn't work, change password to '12345678' and still I get the error 'Some of your info isn't correct. Please try again.'. The tech guy at PayPal said reset the password but of course that doesn't work.
I am having this same problem too. I've created multiple sandbox accounts, but when i reach the log-in page to test a payment, i can't login because it says my account is invalid
I found the solution, i was being re-directed to www.paypal.com and found out that I need to be on www.sandbox.paypal.com for the sandbox account to work, however, when i try to log-in, it continues to redirect me to a page that gives me the notification: "You've been inactive for awhile, so we logged you out to help protect your account. Please return to the merchant and restart the payment process"
What does this mean? I've already logged into my account several times on a separate tab as well.
The best starting point for this would be our guide here: https://developer.paypal.com/docs/classic/lifecycle/ug_sandbox/
But in essence, the following might help.
I hope this helps.
To @MTS_Stefan :
Your guide page(1) shall be written something similar to your replay content for people to get a step-by-step information for knowhow about Sandbox test, I succeed the sandbox transaction by guessing that I need to use 2 fake accounts for buyer and seller, but before I succeeded this time, I failed a couple times and wondering what when wrong, wrong with my side or your side? and before this work session, I tried and failed a couple months ago, if your Guide web page(1) should be written like you reply does, I wouldn't have to wastes months to get to knowhow of utilizing Paypal sandbox process, neither would I need to waste so much time for try&error many times at this work session, and I almost give up again. Please, represent your Guide web page(1) by targeting Human readers! Thanks.
(1)Guide web page: https://developer.paypal.com/docs/classic/lifecycle/ug_sandbox/
Thank you for your post! It really helped. They should definitely think on simplifying the testing environment. People are loosing time and money to understand how it works. On the other platforms testing is much, much easier.
In order to keep the meaning of my earlier replay in context, I hereby attached the content of the mentioned Guide(Formally titled "PayPal Sandbox Testing Guide") web page as follow.