Billing address for Sandbox Account

poqDev
Contributor
Contributor

Hello @MTS_Justin,

 

I wonder if you could please enable billing address being returned within the order for our Sandbox Account?

 

Sandbox Account Merchant Id: SEPU6DK6NNHU2

 

Regards,

Andrei.

 

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14 REPLIES 14

preeth788
Contributor
Contributor

Hi @MTS_Justin 

 

Not Sure this thread is still active.

 

Can you please enable for the below Merchant IDs: BZD7635HHPA86

 

and account ID : C2MWBKRRYUU6W

 

Thank you!

 

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MTS_Justin
Moderator
Moderator
Hello @preeth788

Apologies for the delay in responding, I was out of office on holidays.

I believe you submitted a technical support ticket for these same accounts which I recently reviewed for you.

BZD7635HHPA86 - Return of the buyer's billing address is enabled on this account

C2MWBKRRYUU6W - Personal account. Personal accounts cannot have this functionality enabled, it's limited to business accounts only.

Thanks !

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MTS_Justin
Moderator
Moderator
Hi @modiledev_Kiran

Apologies for the delay in responding, I was out of office on holidays.

I've enabled the return of the buyer's billing address on the sandbox account you specified. I also confirmed the email address as it was not confirmed. Accounts without a confirmed email address are unable to receive payments.

Thanks !

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MaximilienCA
Contributor
Contributor

Could you enable Billing address for the merchant account Id : 36ZCHQ8K6MR4S.

Thanks for your help !

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MTS_Justin
Moderator
Moderator
Hello,

Thanks for sharing the merchant id from your sandbox account.

I've enabled the return of the buyer's billing address on the sandbox account you specified.

Thanks !

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