2 problems

sergifed91
New Community Member

I am able to login in normally.  but when I go into my woocommerce site. which I have a sanbox account entered in the woocommerce. tab.  but when I go and test it on the site(school project).  I am not able to log in to the paypal account.  I get error"you are logging into the seller account for this purchase. Please change your login information and try again. which I have done and still not able to login.  so I went and clicked pay with debit or credit card. 

 

sergifed91_0-1616678329492.png

so I tried pay with debit/credit card.  I know that I'm guessing with the CSC which the sandbox account didn't create. so I just created one randomly. I have all the information entered correctly. so I click pay now.

get the following message

 

sergifed91_1-1616678476508.png

 

So how im I supposed to fix this?

 

 

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1 REPLY 1

MTS_Justin
Moderator
Moderator
Hello,

"I am not able to log in to the paypal account. I get error"you are logging into the seller account for this purchase. Please change your login information and try again. which I have done and still not able to login"

The error message is advising that you're attempting to use the same account to login and make the payment as you are to receive the payment and you should instead use a different account to make the payment.

Create two sandbox accounts, one business, the other personal. Use the business account to receive payments and the personal account to make them.

When you go to make a payment, if the URL in the address bar of your browser contains "sandbox", then you need to use a sandbox account to login and make the payment, you can't use a production account. Example : https://www.sandbox.paypal.com

When you go to make a payment, if the URL in the address bar of your browser does not contain "sandbox", then you need to use a production account to login and make the payment, you can't use a sandbox account. Example : https://www.paypal.com

For the debit/credit card payment attempt, generate card details for the country in which the payment is being made from our card generator tool available on our developer site and use the CVV2/CSC from these card details when attempting the payment.

https://developer.paypal.com/developer/creditCardGenerator

Thanks !

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