Customer Reliability
praveengupta82
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Dec-11-2015
11:55 PM
I have faced some issues that when we sell items via market places, then many times customers also do fraud by returning & reporting wrongly that they have received faulty or incorrect item, however in reality they return a used product. I lost lot of money because of that. What are the ways to control those issues?
1 REPLY 1
PayPal_Ivan
Moderator
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Dec-17-2015
11:55 PM
Hi praveengupta82,
You might want to check out PayPal's seller protection. I've included a link which you may find useful here. Hope you find that useful! 🙂
-Ivan
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- eBay sold item disputed through PayPal in Disputes and claims
- Money withdrawn on an order I didn't make nor authorize in Disputes and claims
- How to appeal against decision in customer favour - customer refunded by PayPal unfairly in Disputes and claims
- Fees on refund in Sending and receiving money
- Cousin locked out of account in Access and security