Why my client ID is not applicable in Live mode?

[wonder27]

Hello,

Why my client ID is not applicable in Live mode?

Although SANDBOX client ID works.

Thanks!

[MTS_Chiranjeevi]

Good day @wonder27,

Thank you for posting to the PayPal community.

I would suggest to please cross check your PayPal Business account and make sure it is verified and confirmed without any account limitations. 

Please follow the below steps and create a new LIVE REST API credentials(i.e Client ID & Secret) via developer portal. 

Login to https://developer.paypal.com/  >> My apps & credentials >> toggle "LIVE" >> create "App" >> fill required details >> you can able to access your LIVE REST API (Client ID & Secret).

Guide link for REST API Credentials - https://www.paypal.com/us/cshelp/article/how-do-i-create-rest-api-credentials-ts1949 

If your still facing the issue, please create a MTS ticket via - https://www.paypal-support.com/s/?language=en_US with PayPal transaction IDs which is missing in your PayPal account.

Sincerely,

Chiranjeevi

PayPal/Braintree MTS

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