Good day, @satish8
Thank you for posting to the PayPal community.
It seems there's an issue with a third-party plugin/module that is not properly sending valid API calls to PayPal.
I would like to provide you with some important information regarding the creation and capture of orders. Please keep the following points in mind:
- Access Token: It is crucial to create an access token and include it in every request you make.
2. Authorization: All orders must be authorized before they can be captured.
3. Order Expiry: Please note that orders expire within 3 hours if they are not authorized.
If you try to capture an order without including an access token in the authorization header, you will receive an AUTHENTICATION_FAILURE error message.
Similarly, if you attempt to capture an order that has not been authorized, you will receive an "ORDER_NOT_APPROVED" error message.
Lastly, if you try to capture an order that is over 3 hours old, you will receive a "RESOURCE_NOT_FOUND" error.
To ensure a smooth process, please make sure to go through the buyer checkout process when creating your order. You may need to paste the URL into a browser.
Once you have approved the order, please capture it while ensuring that you include the access token in the authorization header. This will help avoid any errors related to the order ID.
If your still facing issues, please create an MTS ticket via - https://www.paypal-support.com/s/?language=en_US with the detailed information and error details.
Sincerely,
Kavya
PayPal MTS
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