Subscription Suspend and Cancel .. what happens to the billing ?

D6Designs
Contributor
Contributor

Hi All,

 

My first post and my first integrated payment website 🙂

 

I have everyhting working, create, suspend, reavtivate, cancel subscrtiptions and my website is picking up the webhook events.

 

What I would like ti find out is what exactly happens when a user suspends or cancels and how long I still give them access for  ? The plans are monthly.

 

E.g If someone signs up 1st April, and suspends 2nd April, do you give them access until 1st May ? Does the same apply to Cancel ? I am assuming they have paid for a whole month and a refund isn't given.

 

When the next payment is taken do I get a webhook event telling me so and therefore I can add a month to their expiry date OR do i get an event saying payment failed. I assume if they do anyhting else with the subscrtion (cancel etc) I'll just handle it via the already working webhook event.

 

Many thanks in advance.

David

 

Login to Me Too
0 REPLIES 0

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.