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Paused subscriptions: Are remaining days kept?

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raquelhortab
New Community Member
Posted on

Hi, I was wondering, when I pause payment collection for a subscription and let's say the client had 2 weeks left of what they already paid. Once I reactivate the subscription, will they have those two weeks left until the next payment or the billing cycle will stay the same?

 

For instance, if a client has already paid for 3 months more and pauses the subscription for one month, will they still have three months left until the next payment or will it be just like they never paused?

 

Thanks

1 REPLY 1

Paused subscriptions: Are remaining days kept?

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mellon_dev
Contributor

Billing cycle will stay the same (unfortunately).

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