Messaging Components Suddenly Stopped Working

[GradyP]

Hi,

API URL Used: https://developer.paypal.com/docs/limited-release/sdk-credit-messaging/integrate/

Are there currently any known problems with the PayPal Credit Messaging API?

I implemented it about a month ago and has been working perfectly fine until 25th February 2020, now the credit banners do not display at all, I have generated another client-id so I could check if the problem was being caused by that and the problem still persists, however, I do think it is related to the client-id because if I set the client-id to "sb" (sandbox environment) then the problem goes away and the banners continue to display again.

Any ideas on what could be possibly causing this problem?

Thanks,

Grady

[mascho]

Hi,

this is the same issue I have: https://www.paypal-community.com/t5/SDKs/Smart-Credit-Modal-JavaScript-file-doesn-t-exist/td-p/20576...

the modal script version 1.7.4 doesn't exist, although the SDK tries to load it. It only works with the "apply-now" in the script name, but for some reason that only is inserted for some client ids.

I contacted PayPal support but haven't heard of them yet 😕

[kt241]

Same here - and calling support is like talking with my grandma about computers. Any support here in this forum?
Changing client-id to sb shows the banner ...

changing to my client-id shows no banner and throws 404 <removed>

[mascho]

😮 a PayPal support member actually contacted me today on my initial support request. Only saying they were looking into it, but still. Progress. 😄

I'll let you guys know as soon as I get more information.

[mascho]

The error should be solved now, at least the file with version 1.7.4 does exist now!

But, for my client, it still doesn't work. But I guess it might be because he's not approved for using the installments payment.