Error: Your Card Was Declined Lets Try a Different Card Case number : 08178152

[Bernadette2021]

Hello Team,
We would like to inform you that we are continuously getting this error message "PayPal Error: Your Card Was Declined Lets Try a Different Card." We have already double check everything in terms of card. We have followed below steps as well.
1) The address is correct.
2) I only have one PayPal account with this card & have no issues making payments to other sites.
3) The card company has said it's showing as accepted but shows as €0 on their end so it's something that's not set up correctly with paypal/us. They can see i attempted 3 times today and all says accepted but also says €0 We are still facing the issues with card payments.

Apart from this, to avoid coding issues, we have used PayPal Smart buttons concept even though the result is same facing issues. Kindly help us to identify this issue, please involve technical guy to look in to this.
It has been so long we are doing conversation but still not able to resolve. Please do needful as soon as possible. Thanks.

We have integrated V1 Rest SDK using Node js:

We have integrated V1 Rest SDK using Node js:

let create_payment_json = {
"intent": "sale",
"payer": {
"payment_method": "paypal"
},
"redirect_urls": {
"return_url": `${host}/success`,
"cancel_url": `${host}/err`
},
"transactions": [{
"item_list": {
"items": [{
"name": "item",
"sku": "item",
"price": "15.00",
"currency": "EUR",
"quantity": 1
}]
},
"amount": {
"currency": "EUR",
"total": "15.00"
},
"description": "This is the payment description."
}]
};

we are creating payment using "create_payment_json" and executing the payment

by using this we are not able to do card payment event after login to paypal

steps to reproduce:
1) by clicking on pay button we are redirecting the user to paypal
2) then player login to paypal and selects already added card but it shows message like "This card cant be used for this transations"
3) If user adds another card then sometimes card will not be added or if card added then payment will be declined, so in any case we are not able to do payment using cards

This is happening to lots of users, and user can use that card for other purchases from paypal, but for our integration it is not working.

can you please check "create_payment_json" JSON Is it valid for card payment after login in paypal or for steps described in upper section ?

If it's alright then can you please check is there any issue with account settings or any other issue?

We have tested this in SANDBOX account and Card payment is working for SANDBOX account or SANDBOX testing but in LIVE MODE it is not working

we are creating payment using "create_payment_json" and executing the payment

by using this we are not able to do card payment event after login to paypal

steps to reproduce:
1) by clicking on pay button we are redirecting the user to paypal
2) then player login to paypal and selects already added card but it shows message like "This card cant be used for this transactions"
3) If user adds another card then sometimes card will not be added or if card added then payment will be declined, so in any case we are not able to do payment using cards

This is happening to lots of users, and user can use that card for other purchases from paypal, but for our integration it is not working.

Can you please check "create_payment_json" JSON , Is it valid for card payment after login in paypal or for steps described in the upper section ?

If it's alright then can you please check is there any issue with account settings or any other issue?

We have tested this in a SANDBOX account and Card payment is working for SANDBOX account or SANDBOX testing but in LIVE MODE it is not working.

Even the paypal smart buttons are also not working.

All the settings are done as mentioned by merchant team within account.