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DS2P and phone number not working anymore

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hope everyone is safe and sound during this "period".

I got an issue, my brother cannot access his paypal anymore due to his phone number not working anymore;

-- When he tries to log in, they ask him how does he want to receive the code for the DSP2 verification (sms or phone) which he cannot get, and in order to contact the support you have to log in first (so he can't even send them his personals details)  ..


didn't know about all and today i sent him some money which i doubt i'll get back without anymore haha

1)Any solutions on how can he fix his issue? (change the phone number maybe)

2)If there is no solutions, how can i get the money i sent him?


Thank you for taking the time to read this! have a good evening

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