payment not showing up in activity 20.05.2020

Ashkun
Contributor
Contributor

Hello i had paid for a service Online today to someone and it not showing on activity but the money has been taken on paypal  account , and on the merchant it like the payment is On Hold is that Normal ? 

 

Does paypal having some issue ?

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7 REPLIES 7

BerryTownSpin
Contributor
Contributor
I am having the same issue! Very frustrating, ecs with a buisness! I get the email confirmation & it shows in my balance but no where to be seen 🤦‍♀️
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casfLMar
Member
Member

Same issue here, unfortunately, my balance is not reflecting the payment going through. The only place record being shown of payment is via eBay. 

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ExFog
Contributor
Contributor

I have also had this problem.  I ran a card manually through PayPal Here for a customer and received a message that I received cash and my balance reflects the payment, but the activity does not show the transaction detail.  I tried searching by the transaction ID from my email notification, but it came up blank as well.

 

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Skyewolf
New Community Member

I am having the same problem except in my case I sent money to another paypal account and it didn't show up there though the money has been deducted from  MY account so it's just gone now.

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Asroma
New Community Member
Same. Received funds and balance updated but no transaction or history of payment. Money is there can I spend it???
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opticdraft
Member
Member

I had this as well. I sent payment and the seller says he never received it and it never showed up in my activity, though I was logged in when I paid. I got an email confirmation and it charged my credit card so I don't know where the money went. 

 

Has anyone gotten a response from chats with PayPal? How do we get our money back or resolve with no consumer support???

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Sergio222
Contributor
Contributor

Today's earlier transactions finally showed up after around 5 or 6 hours. So I thought it was fixed... but no, payments received after that also don't show in activity, my guess is they will eventually show up in around 5 or 6 hours.

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