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old history

flowerlovingirl
Contributor

old history

I purchased a camera with paypal several years ago.  It was recently stolen, and the insurance company wants a receipt.  How do I access history from 4-5 years ago?

2 REPLIES 2
kernowlass
Esteemed Advisor

Re: old history

@flowerlovingirl

 

In such instances, you will need to request download of the activity choosing Statements in the Activity section. Here you can create a report with the timeframe you wish. It is not always instant, but Paypal will email a customised activity report once it is ready.  Here is a link https://www.paypal.com//smarthelp/article/faq1007


Advice is voluntary.
Kudos / Solution appreciated.
flowerlovingirl
Contributor

Re: old history

I tried as was suggested, but it would only let me go back to November 2015.  I purchased the previously mentioned camera late 2013 or early 2014.  Suggestions?