no record of my transaction

AED2
Contributor
Contributor

In March 2018 I made a donation to a charitable organization via PayPal. I have a copy of the email from PayPal confirming that payment. However, when I now look up all my 2018 transaction in my PayPal profile, there's no record of this transaction. What's going on?

 

(I want to know this information because I need to notify the organization of my payment, as a reminder for them to send me an official receipt for income tax purposes.)

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@AED2 

 

Did you log into your paypal account to pay them OR did you pay as a guest buyer via a card to their site where they process paypal via a card reader etc.


Advice is voluntary.
Kudos / Solution appreciated.
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AED2
Contributor
Contributor

I normally log in to my PayPal account in order to make donations. I did not use a card.

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