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items showing in USA dollars I want to show in CANADIAN dollars

SOLVED
LynE55
Contributor

items showing in USA dollars I want to show in CANADIAN dollars

how do I ( is it possible) change the currency on my activity list to my primary currency?

1 ACCEPTED SOLUTION

Accepted Solutions
PayPal_Olivia
Moderator

Re: items showing in USA dollars I want to show in CANADIAN dollars

Hi @LynE55,

 

Thank you for your question. Each transaction in your activity should show in the currency that the transaction was conducted in. If that is not what you are seeing, please reach out to customer service for assistance.

 

To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by Facebook or Twitter.

 

I hope this helps!

 

Olivia

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

View solution in original post

7 REPLIES 7
PayPal_Olivia
Moderator

Re: items showing in USA dollars I want to show in CANADIAN dollars

Hi @LynE55,

 

Thank you for your question. Each transaction in your activity should show in the currency that the transaction was conducted in. If that is not what you are seeing, please reach out to customer service for assistance.

 

To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by Facebook or Twitter.

 

I hope this helps!

 

Olivia

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

View solution in original post

LynE55
Contributor

Re: items showing in USA dollars I want to show in CANADIAN dollars

Yes, that it does, I had wanted it to show in my own currency, to make it easier to balance my credit card statement
Teslafan101
Frequent Contributor

Re: items showing in USA dollars I want to show in CANADIAN dollars

When someone pays you in US$,did you ask Paypal to convert to Loonies ?

if not ,then it stays as US $ and you have 2 balances,one in LOonies and one is US $.

To see them all in Loonies,you have t o download the activities into your own software and give it an exchange rate to apply to all your US $ transaction,then your report will show all transactions in Canadian currency.

MAY BE SOMEONE  CAN COME along and suggest a better way. 

Teslafan101
Frequent Contributor

Re: items showing in USA dollars I want to show in CANADIAN dollars

I see you want to reconcile with your cc statement,so it is not payment you received,it is payment you sent using your Canadian credit card.

on your cc statement there is tansaction date,transaction ID,you would have to use them to find the transaction in your Paypal activity history.

Paypal uses real time exchange rate plus a processing fee . 

LynE55
Contributor

Re: items showing in USA dollars I want to show in CANADIAN dollars

Thanks yes that will help
LynE55
Contributor

Re: items showing in USA dollars I want to show in CANADIAN dollars

Thanks but I'm not selling, I'm just reconciling my CC statement with paypal
LynE55
Contributor

Re: items showing in USA dollars I want to show in CANADIAN dollars

Thanks anyway, appreciate you responding