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downloading statements - but can't

gygyogyitok
New Community Member

downloading statements - but can't

Hello, urgent help needed!

I can not download statements directly from reports in my online account before january 28. 2016
 
I really need all statements for the years 2013 - 2014 - 2015 - full 2016 in pdf and csv format as well.
 
Thanks for your swift help!
Ivan