Transaction history for one person that was more than 3 years ago.

Caller
Contributor
Contributor

Hello, I need to be able to get a history of transactions (Paypal money transfers) to a specific person. This happened multiple times but it's  been probably about 5 years ago. I'd say the transactions were between 5 and 10 years ago.  When I try to look this up the date range for the look up doesn't work. I'm never able to change it to a date range of about 5 years ago.   Does anybody know how I can look up this info. I need this as soon as possible and any help would be appreciated. I've tried multiple times to talk to a human that might could help but I'm giving up on that idea.   Once again, just hoping to get a history of transactions for one specific person that occurred probably in a period of 5-10 years ago. 

 

Thanks

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1 REPLY 1

PayPal_RebeccaN
Moderator
Moderator

Hey @Caller

 

Thank you for your post! 

 

The steps on how to download a transaction report can be found here: How do I download a report of my PayPal payment history?

 

However, to go back further than 3 years, you will need to contact our customer service team to request this report! 

 

To contact our customer service team, click 'Help' or 'Contact' at the bottom of any PayPal Webpage.

 

You can also contact us via Facebook PM's or Twitter DM's. 

For Facebook: https://www.facebook.com/PayPal 

For Twitter: @AskPayPal

 

I hope this helps, have a nice day! 

Rebecca

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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