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Statements Corrupt

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Contributor

Statements Corrupt

Every time i try to download a statement, when the download completes and gives the Open option, I select it, but when i pick my pdf reader app of choice (doesn't matter which one), I get a msg that the loaded file is corrupt. I even tried opening the download outside the PP app, but still receive the file corrupt error msg. Any thoughts on what's going on and how to resolve ... ???
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Moderator

Re: Statements Corrupt

@bfloor,

 

I recommend contacting our customer service teams for further assistance if you're still seeing this issue on your end.  You can click 'Contact Us' at the bottom of any of our pages to get a phone number to reach us at, or you can contact us on Twitter (https://twitter.com/askpaypal) or Facebook (https://www.facebook.com/PayPal). We would be happy to take a look at what options might be available to you.

 

- Randy