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DReklaw
New Community Member
I recently purchased an item from ebay, the seller contacted me after numerous messages to him now days later he's ignoring me & I haven't received my item, I checked my bank and noticed he he was paid into his PayPal account by my bank how do I get this back and claim fraud and theft ?
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1 REPLY 1

PneumaPsyche
PayPal Employee
PayPal Employee

Good day to you @DReklaw,

 

Thank you for using community forum and I am sorry that you did not received the item you purchase from your seller.

If you have trouble with a purchase, you can communicate directly with your seller by opening a dispute in our Resolution Center.

Let me provide you a link that will give you more details on how you can get a hold of the seller.

https://www.paypal.com/ph/smarthelp/article/i-didn%E2%80%99t-receive-the-item-i-purchased-or-it%E2%8...

 

Kindly give us a call as soon as we are back in operation as our phone lines are currently closed due to coronavirus (covid-19) emergency.

We really appreciate your patience.

I hope this helps.

Keep safe.

 

 

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