Sales Tax Report - Charts and Graphs gone!

Brexter
Contributor
Contributor

I used to use  Activity > Charts and Graphs to quickly view my sales tax collected in the past month. It took 10 seconds. I have two business accounts and Graphs and Charts was deactivated from one of them - confirmed by PayPal. I called them to ask where I can find my sales tax info for that one account now and they suggested the CSV Activity Download report. Turns out sales tax isn't itemized there.

 

Where can I find this now?

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1 ACCEPTED SOLUTION

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Brexter
Contributor
Contributor

It turns out that Sales Tax IS itemized in the Activity Download report:

 

  1. Click on Activity
  2. Click Download in upper-right corner
  3. Specify the date range and file format
  4. Refresh and download report
  5. Sales Tax is column T in my spreadsheet

 

Mine took just seconds to create but I don't have hundreds of transactions.

 

I miss Charts and Graphs but this works.

 

 

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15 REPLIES 15

Jean1608
New Community Member

I would also like to know how to access "sales tax collected" if the charts and graphs form is taken away

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TDCollectibles
Contributor
Contributor

I had the same issue and called customer service was told to use the custom reports so generated a report and it tells me it will take a few hours to complete, still waiting to see if that corrects it.  Wish they would just bring the charts and graphics tab back was a 10 sec operation to get the sales tax each month.

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motoheatusa
Contributor
Contributor

This is very complicated and slow for process for businesses.  Same as it use to be 7 years ago and now is the same. PayPal is going backwards. I'M VERY DISAPPOINTED.

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Solved

Brexter
Contributor
Contributor

It turns out that Sales Tax IS itemized in the Activity Download report:

 

  1. Click on Activity
  2. Click Download in upper-right corner
  3. Specify the date range and file format
  4. Refresh and download report
  5. Sales Tax is column T in my spreadsheet

 

Mine took just seconds to create but I don't have hundreds of transactions.

 

I miss Charts and Graphs but this works.

 

 

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motoheatusa
Contributor
Contributor

Why this was deactivated?

 

Now is more complicated for all sellers to find this info Smiley Frustrated

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Brexter
Contributor
Contributor

The rep told me it was deactivated before he started there and it took a long time to vaporize across the system. It disappeared on one of my accounts before the other. 

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dginney
Member
Member

This has got to be one of the most frustrating things ever!!  PAYPAL WHY DID YOU REMOVE THE COLLECTED SALES TAX CHART?????????????????????????   HOW STUPID

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SCARLETSDREAMS
Contributor
Contributor

Absolutely ridiculous where has Charts and Graphs gone, couple of clicks and I knew how much I had received in a year, how much fees were. Now have to download the whole year or calculate an end amount through lots and lots of transactions. A simply to do thing made completely difficult now.  

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scooterb4
Contributor
Contributor

Inconceivable to me as a 10 yr veteran of paypal sales why on God's green earth Pp thought it would be a good idea to eliminate the simple convenient Charts and Graph for sales and sales tax information critical to quarterly sale tax filing. I just spent 45 minutes pulling this information from a Excel file and adding up several columns. Paypal management has stuck out on this idea - This is their biggest error since the awful packing slip debacle last year. Remember that one !? LMAO

 

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