Reporting an account

markitties
New Community Member
I recently discovered that there is an existing PayPal account under my name. I only created my PayPal account a couple of months ago, so it appears that someone else has been using this other account without my knowledge or authorization. Can anyone please help me with this issue? Thank you.
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2 REPLIES 2

PayPal__Jyoti
Moderator
Moderator

Hello @markitties  
Welcome to the PayPal Help Community and thanks for posting here!

I do understand your concern regarding the safety of you PayPal account. The security of your account is extremely important to us. PayPal has an extensive system of security protocols and controls in place to ensure a protected system for it's users. If you feel that an unauthorized party is trying to access you account or is in possession of your personal data, call us immediately and report it to our team. We can temporarily freeze your account while we investigate the incident. You can reach out to our Customer Support Team by clicking the "Contact Us" option at the bottom of our PayPal page.

Hope this information helps,
Jyoti
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