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I have sold a phone to someone in France they have paid and say PayPal recognises the payment as made but it’s not showing in my account. I need to send the phone as is a present but can’t until I receive payment any ideas
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2 possibilities.
1. Were the funds sent in sterling or euros and if euros have you added them to your paypal account accepted currencies.
2. READ THIS TO CHECK IT DOES NOT APPLY IN YOUR CASE.......
SCAM.
They may buy on Ebay but they use an anonymous or hijacked Ebay account and DO NOT have a Paypal account so they can't use Ebay checkout. They encourage you to accept a 'direct' Paypal payment and may ask you to send the item internationally saying its urgent as its a gift for someone.
No funds or activity of the transaction shows in your Paypal account and any emails 'may' go into your junk or spam folders.
You will get/got a "fake" email that looks as though it is from paypal.....it isn't because they don't actually have a Paypal account and have no intention of paying you.
It will say the buyer has paid ...you won't have been paid.
They will tell you that the payment is released when you provide paypal with a tracking/shipping number......this won't happen.
Paypal NEVER tell you to send an item before the payment is showing in your paypal account.
Paypal do not tell you to send trackable, they advise it for selling protection but it is not compulsory.
Delete any emails and ignore the scammers.
Advice is voluntary.
Kudos / Solution appreciated.
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2 possibilities.
1. Were the funds sent in sterling or euros and if euros have you added them to your paypal account accepted currencies.
2. READ THIS TO CHECK IT DOES NOT APPLY IN YOUR CASE.......
SCAM.
They may buy on Ebay but they use an anonymous or hijacked Ebay account and DO NOT have a Paypal account so they can't use Ebay checkout. They encourage you to accept a 'direct' Paypal payment and may ask you to send the item internationally saying its urgent as its a gift for someone.
No funds or activity of the transaction shows in your Paypal account and any emails 'may' go into your junk or spam folders.
You will get/got a "fake" email that looks as though it is from paypal.....it isn't because they don't actually have a Paypal account and have no intention of paying you.
It will say the buyer has paid ...you won't have been paid.
They will tell you that the payment is released when you provide paypal with a tracking/shipping number......this won't happen.
Paypal NEVER tell you to send an item before the payment is showing in your paypal account.
Paypal do not tell you to send trackable, they advise it for selling protection but it is not compulsory.
Delete any emails and ignore the scammers.
Advice is voluntary.
Kudos / Solution appreciated.
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