Receipt help

Jaredk23
Contributor
Contributor

I ordered something back in a January that came through PayPal. I received the receipt on email and accidentally deleted it. I was wondering if it should show on my paypal account also or if the email was the only thing I had? Please help

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Jaredk23 

 

Depends if you logged into your paypal account to pay or you paid as a guest user via a card to a seller that processed that card via paypal?


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Kudos / Solution appreciated.
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PayPal_Michelle
Moderator
Moderator

Hi @Jaredk23,

 

Kernowlass is right; it depends on if you made the purchase using your PayPal account or as a guest. If you used your PayPal account, then you can search for the transaction by clicking on "Activity" near the top of the home page. If you paid as a guest, then you will need to contact our customer service and request that we resend the email for you. To do this, please follow the Help & Contact link at the bottom of the page, or you can also reach us on Facebook or at @AskPayPal on Twitter.  

 

I hope this helps and thank you!
 

Michelle 

 


 

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