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Paypal payment window sits and spins on processing window

dappa1012
New Community Member

Paypal payment window sits and spins on processing window

Hi all,

I have customers telling me this every day.  I have no clue how many customers I have lost because of this.

Paypal checkout isn't working...it hangs up on "processing" window.
I have some customers that dont have any problem.
any help would be greatly appreciated. PayPal doesn't seem to want to do anything about it.
I have put in support tickets. their(paypal) answer "As you are actively receiving payment, there is not a systemic issue with your integration/checkout. We would advise that the buyer contact our Frontline directly"
 
my customers dont want to deal with this.
 
Thanks
dappa1012