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Paypal custom statement option understanding

ThomasJ75
Contributor

Paypal custom statement option understanding

Hi.

 

Have an issues with paypal custom statement understanding. Just a few questions. Statement has bundle of option, such as "Payment sent", "Payments received", General payments" etc...

My question is:

1. "Payment refund" include in to "Payment Received"/"Payment sent"?

2. "Payment Reversal" include in to "Payment Received"?

3. "Bank Deposit to PP account" is this money count as "Payment Received"?

4. "Payment Fee" – is this are included in to "Payments sent"?

 

Many thanks, Thomas.

 

2 REPLIES 2
PayPal_Siobhán
Moderator

Re: Paypal custom statement option understanding

Hi @ThomasJ75

 

Welcome to the community. It sounds like you are referring to a business account and your statement preferences, you should find the answers you need here, https://developer.paypal.com/support/. Hope this helps, 

 

Siobhan

ThomasJ75
Contributor

Re: Paypal custom statement option understanding

Dear Siobhan,

 

Spent days and months but nothing regarding understanding PayPal statements. Mostly just found others ranting about how impossible it is to download a statement from PayPal that shows you a running balance (like a bank statement) and doesn't include additional & useless items.
I'm looking at one moment, there are items categorised as: completed, pending, cancelled, refunded, processed and a few others. Which of these can I disregard?? - cannot for the life of me figure out which combination of categories I need to consider to get to this magic number!

 

Any insights would be appreciated!

Regards, Thomas