Is it possible to access activity records that date back to 2020?

lwlee
Contributor
Contributor

I'm trying to figure out if I paid for something in 2020, but my Activity records only go back to January 2021. Is there a way to go back further?

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1 REPLY 1

PayPal_RebeccaN
Moderator
Moderator

Hey @lwlee

 

Welcome to the PayPal Community Forum and thank you for posting! 

 

The steps on how to download a transaction report can be found here: How do I download a report of my PayPal payment history?

 

However, to go back further than 3 years, you will need to contact our customer service team to request this report! 

 

To contact our customer service team, click 'Help' or 'Contact' at the bottom of any PayPal Webpage.

 

You can also contact us via Facebook PM's or Twitter DM's. 

For Facebook: https://www.facebook.com/PayPal 

For Twitter: @AskPayPal

 

I hope this helps, have a nice day! 

Rebecca

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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