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I used PayPal to pay but don't have a PayPal account. After receiving the receipt through email, I just signed up an account through the link and added the same card that I used. However, I still can not find the record in activity.
Hope someone could help me.
Contact customer service to have it added manually. on their end:
Click HELP at the top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.
Say "Live Agent" to the automated recording.
Or private messaging via social media:
Even so, the transaction should appear on your funding source's account and should a problem arises, could always call customer service to open a dispute for it with the receipt ID number from the email confirmation. They can link the transaction to your PayPal account then.