I need to search my account for old records but can’t seem to go back farther than 2019

Jimbocornwall
New Community Member

Can I view all of my account records back to 2014 when I joined PayPal?

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1 REPLY 1

PayPal_RebeccaN
Moderator
Moderator

Hi @Jimbocornwall

 

Welcome to the PayPal Community Forum and thank you for your post! 

 

The steps on how to download a transaction report can be found here: How do I download a report of my PayPal payment history?

 

However, to go back further than 3 years, you will need to contact our customer service team to request this report! 

 

To contact our customer service team, click 'Help' or 'Contact' at the bottom of any PayPal Webpage.

 

You can also contact us via Facebook PM's or Twitter DM's. 

For Facebook: https://www.facebook.com/PayPal 

For Twitter: @AskPayPal

 

I hope this helps, have a nice day! 

Rebecca

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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