I need my money

Tsepho
New Community Member
I sold a laptop and my buyer sent money through PayPal.. I sent the laptop to him, yesterday when I was supposed to get credited I was told to pay 1600 and I did today I'm being told I need to pay 1400 again in order to receive my money... Why must I suffer like this to get my money
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1 REPLY 1

PayPal_Joy
Moderator
Moderator

Hi @Tsepho,

 

I'm sorry to hear that you're facing this issue. I see you've stated that you sold an item and the buyer sent money. You've also stated that you were told to pay an amount in order to receive the payment from the buyer. Who is telling you that you need to pay in order to receive the payment? Are they telling you through email, text, or phone? PayPal does not require a user to pay money in order to receive a payment from a buyer.

 

For this situation, I suggest contacting us to provide additional details. To contact our Customer Support, please click on 'Contact' at the bottom of any PayPal website page to view available options. You can also reach out by sending us a private message on Facebook or a direct message on Twitter.

 

I hope this helps!


Joy
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